FREQUENTLY ASKED QUESTIONS
How to solve greenpulse issues in Chrome by removing cache & cookies:
- Go to chrome://settings/siteData
- In the top right search box, type ‚greenpulse‘
- In the results, look for ‚dashboard.greenpulse.com‘ and click the trash can icon next to it
- Go to dashboard.greenpulse.com and log in!
CURRENT KNOWN BUGS
- CLIPPINGS: When creating a clipping, adding then removing a product will always throw an error while saving the clipping (even though the clipping is saved correctly and without further issues);
- CLIPPINGS: „Save and keep settings“ when creating clippings does not properly save the clipping type; clipping type has to be re-selected;
- MEDIA LIST: On media detail pages, award logos at the bottom currently link to wrong clippings or non-existing clippings;
FUTURE DEVELOPMENT PLAN
- SYSTEM: Allow country regions per client instead of system-wide;
- PRODUCTS: Allow customers to add or import products / product series;
- CLIPPINGS: Create a clipping queue system to store draft information when media is not yet present;
- CLIPPINGS: Allow up to 3 screenshots when adding a clipping (specifically for social media);
- CLIPPINGS: Allow additional checkboxes (up to 3 client-defined) instead of just one (Sponsored);
- CLIPPINGS: Allow matching with closed samples (multiple clippings per sample);
- CLIPPINGS: Allow matching with samples not yet in delivered state (will automatically set state to delivered);
- AWARDS: Create a checkbox for ’single use‘ awards (that expire after one month);
- AWARDS: Support „X out of X“ or „XX%“ scores for products;
- SAMPLE WIZARD: Allow changing (incorrect) editor details;
- SAMPLE WIZARD: Inform editor by e-mail of shipped sample + shipping details;
- SAMPLE WIZARD: Automatically set status to ‚delivered‘ based on Aftership API, then notify user of state change;
- SUGGEST MEDIA: Extend duplicate warning with examples of duplicates found;
- CONTACTS: Easily add a new contact from the main menu;
- REPORTING: Change recurring reports to suit the new structure introduced for manual reports;
- REPORTING: Add Excel, PDF, and awards ZIP download buttons so reports no longer have to be e-mailed;
- REPORTING: Allow custom templates per client instead of system-wide;
- REPORTING: Allow search terms to filter headline/summary/quote;
- REACH: Implement manual reach numbers for print media;
- REACH: Implement automatic reach numbers for social media;
- SUPPORT: Create an in-site support feature for bug reports and support requests;